Cookie Policy
We believe in complete transparency. Learn how we use cookies to improve your experience while keeping your practice and patient data secure.
Manage your preferences
You are always in control of your data. You can update your cookie settings at any time to reflect your privacy preferences.
1. What are cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
At Gluuvo, we use cookies and similar tracking technologies (like web beacons and pixels) to enhance your navigation experience, analyze our website traffic, and maintain the rigorous security standards required for HIPAA compliance.
2. A strict boundary for patient data
As a healthcare technology provider, we draw a hard line between our public marketing website and our clinical application.
- Marketing Site: On our public-facing website (gluuvo.com), we may use analytics and marketing cookies to understand our audience and measure ad performance.
- Clinical App: Once you log into the Gluuvo dashboard, all marketing and advertising cookies are strictly disabled. We only utilize strictly necessary and functional cookies required to maintain your secure session and protect Electronic Protected Health Information (ePHI).
3. Types of cookies we use
Strictly Necessary Cookies
Essential for the Gluuvo platform to function. They enable core features like secure login, HIPAA-compliant session management, and load balancing. They cannot be switched off.
Performance & Analytics
Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform's speed and user experience.
Functional Cookies
Allow the website to remember choices you make (such as your user name, language, or region) and provide enhanced, more personal features.
Marketing & Targeting
Used strictly on our public marketing website to deliver relevant advertisements. We never use marketing cookies inside the Gluuvo clinical application.
4. Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. For example, we use third-party analytics services (such as Google Analytics) on our public marketing pages to help us understand how you use the site and ways that we can improve your experience.
These cookies may track things such as how long you spend on the site and the pages that you visit. We have executed Business Associate Agreements (BAAs) with all applicable third-party infrastructure vendors to ensure that any data processing complies entirely with federal healthcare regulations.
5. How to control your cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager that appears when you first visit our website, or by clicking the "Update Settings" button at the top of this page.
Additionally, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. Since the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
6. Updates to this policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the bottom of this page indicates when it was last updated.